HOLBROOK — Director Steve Hooke is pleased to announce that members of the Holbrook Regional Emergency Communications Center were presented with two awards from the Atlantic Chapter of the Association of Public Safety Communications Professionals (APCO) this week.

During the 2022 APCO Atlantic Chapter annual conference on Tuesday, Nov. 1 in Bretton Woods, New Hampshire, HRECC’s Deputy Director Lauren Mielke was named as the Atlantic Director of the Year. Additionally, HRECC Group C, led by Supervisor Kevin Austin, was named the Atlantic Team of the Year.

Deputy Director Mielke is responsible for supervising HRECC shift supervisors, evaluating and improving operations through personnel observation, and working proactively with supervisors to resolve performance or personnel issues. In addition, she oversees supervisor evaluations and equipment maintenance, assists in preparing the HRECC budget, and serves as a liaison between the HRECC and various town boards and committees serviced by the Center.

HRECC Group C includes Supervisor Kevin Austin and telecommunicators Joseph Ecord, Daniel McGaughey, Paul Bowler and James Roach.

Tuesday’s awards were presented by Director Hooke and the APCO Atlantic Awards Committee.

“On behalf of the entire staff at the Holbrook Regional Emergency Communications Center, we are incredibly proud of Lauren and Group C for earning these highly competitive awards through the APCO Atlantic Chapter,” Director Hooke said. “Day in and day out they each show their dedication, passion and high levels of expertise on behalf of those they serve, and each is extremely deserving of their awards.”

APCO International is the world’s oldest and largest organization of public safety communications professionals, and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.

HRECC is represented by the APCO Atlantic Chapter, which comprises agencies in Massachusetts, Connecticut, Maine, New Hampshire, New Jersey, New York, Rhode Island and Vermont.

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Holbrook Regional Emergency Communications Center Members Presented with Two Awards Through APCO-Atlantic Chapter