• Incentives of joining the HRECC:
    • Receive your first three years of service for free,
    • 50% off your fourth year and
    • 25% off your fifth year.
    • New stakeholders will receive an assessment of all of their communications infrastructure and technology.
  • Equipment needed to join our center will be requested through the State 911
    Department for funding. *
  • Brand new 6,000-square-foot facility at the Holbrook Public Safety Building.
  • Experienced management, trainers and telecommunicator staff.
  • State-of-the-art technology and communications infrastructure, including “full duplex” communication, priority dispatch, phone app notifications and fire station alerting.
  • Certified EMD Resource and robust QA/QI program dedicated Training and Quality Assurance staff.
  • 911 wireless direct with enhanced mapping and geolocation.
  • Extensive network connectivity, and technology monitored 24/7 with redundant systems in place.
  • Large Regional 4 channel simulcast UHF radio system.
  • Four Communications Unit Leaders (COML’s) on staff to respond to incidents as requested or required to provide communications support and resource management.
  • Certified Advanced EMD Dispatchers.
  • In-house IT staff
  • Regional data sharing and analytics.
  • Regional approach to radio system planning.
  • Hosted CAD and RMS.
  • Pre-incident planning assistance, including aerial drone capabilities.
  • Mobile data integration and data usage for public safety tactical operations.
  • Provision of emergency management dispatchers who have completed Tactical Emergency Response Training.

* Incentives require State 911 Department approval